What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your wallet secure. This includes your name, contact details, and the payment references generated when you deposit or withdraw through bKash, Nagad, or Rocket. We
-
1
do not store your mobile wallet PIN or full transaction credentials — only the reference numbers and amounts needed to reconcile your account balance. We also collect device and session data: the type of device you use, your IP address, and which pages you visit. This
-
2
helps us detect unusual login attempts and protect your account from unauthorised access. Cookies and similar technologies record your session state so you stay logged in across pages on mobile. We process this data on the legal basis of contract performance — meaning we need it
-
3
to deliver the service you signed up for — and, where required, on the basis of legitimate interest for fraud prevention. Data shared with payment processors like bKash, Nagad, and Rocket is governed by their own privacy terms in addition to ours. Your use of this
-
4
platform and the availability of our services depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.